Your GDPR Rights
Understanding your data protection rights under the General Data Protection Regulation
Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. Pixel Storm Studios is committed to respecting these rights and making it easy for you to exercise them.
As the data controller, we process your personal data in accordance with GDPR requirements and UK data protection laws.
Right of Access
You have the right to request copies of your personal data that we hold. This includes information about how we process your data, why we process it, and who we share it with.
Right to Rectification
You have the right to request correction of any personal data that is inaccurate or incomplete. We will update your information promptly upon verification.
Right to Erasure
Also known as the "right to be forgotten," you can request deletion of your personal data under certain circumstances, such as when it's no longer necessary for our purposes.
Right to Restrict Processing
You can request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used format and transmit it to another data controller where technically feasible.
Right to Object
You can object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests. We will stop processing unless we have compelling reasons.
How to Exercise Your Rights
To exercise any of your GDPR rights, you can contact us using the following methods:
- Email: Send your request to support@tigernachurso.com
- Post: Write to us at 63 Sterling Road, Taunton, TA1 3QR, England
- Online Form: Use the request form below for convenience
What to Include in Your Request
To process your request efficiently, please include:
- Your full name and contact information
- Specific right you wish to exercise
- Clear description of your request
- Proof of identity (for security purposes)
- Any relevant dates or reference numbers
Response Timeframes
We are committed to responding to your requests promptly:
- Standard Response: Within 30 days of receiving your request
- Complex Requests: May take up to 90 days with explanation for delay
- Identity Verification: Additional time may be needed to verify your identity
- Acknowledgment: We will acknowledge receipt within 48 hours
Withdrawing Consent
Where we process your data based on consent, you have the right to withdraw that consent at any time:
- Marketing Communications: Use the unsubscribe link in our emails or contact us directly
- Cookies: Adjust your browser settings or use our cookie preference center
- Data Processing: Contact us to withdraw consent for specific processing activities
Withdrawing consent will not affect the lawfulness of processing before withdrawal.
Complaints and Supervision
If you believe we have not handled your personal data properly, you have the right to lodge a complaint:
Internal Complaints
First, please contact us directly at support@tigernachurso.com. We take all complaints seriously and will investigate thoroughly.
External Complaints
You also have the right to complain to the supervisory authority:
- UK: Information Commissioner's Office (ICO) - ico.org.uk
- Phone: 0303 123 1113
- Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Data We Process
We may process the following categories of personal data:
- Identity Data: Name, company name, job title
- Contact Data: Email address, postal address, phone number
- Technical Data: IP address, browser type, device information
- Usage Data: Website interactions, preferences, communication history
- Marketing Data: Newsletter subscriptions, marketing preferences
- Project Data: Requirements, specifications, feedback
Data Controller Information
Company: Pixel Storm Studios
Address: 63 Sterling Road, Taunton, TA1 3QR, England
Email: support@tigernachurso.com
Website: tigernachurso.com
We do not currently have a dedicated Data Protection Officer, but all data protection enquiries are handled by our senior management team with appropriate expertise.