Privacy Policy

1. Introduction

Pixel Storm Studios ("we," "our," or "us") operates the website tigernachurso.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you:

• Contact us through our contact form or email
• Subscribe to our newsletter
• Request a quote or consultation
• Engage with our services

This information may include:

• Name and contact details (email address, phone number)
• Company name and job title
• Project requirements and preferences
• Communication history with our team

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referral source
• Device information

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, operate, and maintain our game development services
• Communication: To respond to your enquiries, provide customer support, and send important updates
• Project Management: To manage and deliver your game development projects
• Marketing: To send newsletters and promotional materials (with your consent)
• Website Improvement: To understand how visitors use our website and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for newsletter subscriptions or marketing communications
• Contract: When processing is necessary for the performance of a contract with you
• Legitimate Interest: For website analytics, security, and business operations
• Legal Obligation: When required to comply with legal requirements

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and improve user experience
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

5.2 Cookie Management

You can control cookie settings through our cookie banner or your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our business operations
• Legal Requirements: When required by law, court order, or government request
• Business Transfer: In the event of a merger, acquisition, or sale of assets
• Protection: To protect our rights, property, or safety, or that of others

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary:

• Client Data: For the duration of our business relationship plus 7 years for legal and accounting purposes
• Marketing Data: Until you withdraw consent or we determine it's no longer needed
• Website Analytics: Up to 26 months
• Contact Enquiries: Up to 3 years unless converted to client relationship

9. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

10. International Data Transfers

Your personal data is primarily processed within the UK and European Economic Area. If we transfer data to countries outside the EEA, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses
• Certification schemes

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

Your continued use of our services after any changes constitutes acceptance of the updated policy.